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Pricing and Billing
Do I have to pay sales tax?
  You only have to pay sales tax to Groovywares if you are located in the state of Virginia. For shipments outside VA, the buyer is subject to the rules and regulations set forth by the state in which they live and are solely responsible for paying any taxes imposed by that state.
I have a question on my charges.
  Click the "My Account / Order Status" link at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please email us at support@groovywares.com.
I need a copy of my receipt/invoice.
  Click the "My Account / Order Status" link at the top right hand side of our site to print invoices.
When will my credit appear on my account?
  Credits usually take 7-10 business days from the time we receive your item(s).
When will my credit card be charged?
  Your credit card will be charged within 24 hours prior to shipment of your item(s).