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How To Place An Order
How to Order
 

TO ORDER:

 Use the shopping cart and select either Visa, Mastercard, or Paypal. 

(We do not accept checks or money orders at this time.)

Paypal.com is a secure internet electronic payment service. You may securely use your credit or debit card, even if you do not have a PayPal account.

Virginia buyers will be charged a 4.5% sales tax. For shipments outside VA, the buyer is subject to the rules and regulations set forth by the state in which they live and are solely responsible for paying any taxes imposed by that state.

 ORDER ACCEPTANCE:

 Once your order has been confirmed and accepted, you will receive an email confirmation. If problems arise with your credit card information, you will be notified by email or telephone. Please be sure you have provided us with your correct shipping address and phone number.

 DELIVERY TIME -

 FedEx Ground and common carrier deliveries typically arrive weekdays within

1 to 3 weeks.

 When your order ships, we will notify you via email. Included in your email will be a tracking number for your shipment. We encourage you to track your package online or on the phone with the carrier. Most companies can provide an estimated delivery date. Be sure to contact us if anything seems unusual with the progress of the shipment.

 INTERNATIONAL CUSTOMERS:

 International customers must pay via Paypal. Email us before ordering so we can search for a possible lower shipping rate.

 We also ship internationally, buyer responsible for any import customs charges into his country. Shipping outside the 48 States must be quoted separately by emailing us at shipping@groovywares.com

 Note: The standard return policy applies to international orders. However, the shipping charges you pay do NOT include customs fees, import taxes, brokerage fees, or duties. If you refuse to pay the customs fees when your order arrives, the shipment will be returned to Groovywares and we will be charged the customs fees plus return shipping costs. Therefore, we do not issue refunds for customs fees, shipping, or the cost of your order if you do not pay the customs fees.